Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Bandwidth Local Market Impairment - Multiple Markets

Incident Report for Bandwidth

Resolved

Our carrier has completed all necessary repairs to the fiber and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 09/26/2020 11:51:04 AM ET

Stop Time: 9/28/2020 01:27:51 PM ET

Posted Sep 29, 2020 - 12:48 EDT

Update

We are continuing to monitor for any further issues.

Posted Sep 29, 2020 - 09:53 EDT

Update

Update: We observe services to be stable, however efforts will resume during business hours to finalize the repairs. We will update this status again at 9AM ET.

Posted Sep 29, 2020 - 01:32 EDT

Update

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.

Posted Sep 28, 2020 - 20:38 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 28, 2020 - 16:38 EDT

Update

Our carrier has identified a fiber cut and continues to work on the needed repairs.

Posted Sep 28, 2020 - 12:15 EDT

Update

Our carrier has identified a fiber cut and is working to complete repairs.

Posted Sep 28, 2020 - 08:21 EDT