Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Bandwidth has been advised by the impacted industry vendor that they have resolved this incident. Teams will continue to monitor to ensure stability for 911 calls.
Posted Jun 18, 2024 - 16:37 EDT
Identified
Bandwidth teams have identified the source of this incident as being isolated to an industry provider. As such, we have adjusted routing for Massachusetts based 911 calls.
Posted Jun 18, 2024 - 15:02 EDT
Investigating
Bandwidth teams are investigating an incident with an industry provider that may impact 911 calls in the state of Massachusetts. Teams are actively working to reduce impact. Updates will be provided as they become available.
Posted Jun 18, 2024 - 14:49 EDT
This incident affected: 9-1-1 Services (9-1-1 Call Routing Service).
