Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Toll Free MMS Delays

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Dec 16, 2023 - 06:58 EST

Update

Bandwidth is observing expected delivery times. We will continue to monitor.
Posted Dec 15, 2023 - 22:42 EST

Update

Bandwidth is observing expected delivery times. We will continue to monitor.
Posted Dec 15, 2023 - 21:02 EST

Monitoring

Bandwidth is observing expected delivery times. We will continue to monitor.
Posted Dec 15, 2023 - 19:06 EST

Investigating

Bandwidth teams have identified an off network incident with an industry partner which is causing Toll Free MMS delivery delays. Teams are actively working with this partner to restore expected delivery times.
Posted Dec 15, 2023 - 16:21 EST
This incident affected: United States Messaging Services (Toll Free MMS - Inbound, Toll Free MMS - Outbound).