International Emergency Services Incident

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted May 23, 2023 - 09:34 EDT

Monitoring

Bandwidth teams have implemented a change and are observing expected provisioning behavior. We will continue to monitor for stability.

Posted May 23, 2023 - 08:59 EDT

Investigating

Bandwidth teams are actively investigating an incident impacting the International Emergency Services App where provisioning activities may fail to process as expected. This includes web portal and API usage.

Emergency Calling is not impacted.

Posted May 23, 2023 - 08:34 EDT

This incident affected: 9-1-1 Services (9-1-1 Provisioning Service) and Portals (Bandwidth International (fka Voxbone) Portal).