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Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

URGENT IP Network Maintenance in ATL Data Center
Scheduled Maintenance Report for Bandwidth
The scheduled maintenance has been completed.
Posted 12 months ago. Oct 06, 2017 - 03:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted 12 months ago. Oct 05, 2017 - 23:00 EDT
Bandwidth will be performing IP Network maintenance in our ATL data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location.

During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the ATL data center.

Inbound Voice (origination) calls: We anticipate service disruption for a small portion of inbound calls in the following local markets served out of the ATL data center:

-244 - Roanoke VA
-332 - South Bend IN
-350 - Appleton WI
-420 - Asheville NC
-428 - Wilmington NC
-432 - Florence SC
-442 - Augusta GA
-534 - Topeka KS

Outbound Voice (termination) calls: We suggest that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

The following services will not be impacted during the maintenance:

-Emergency (911) voice calling
-SMS / MMS Messaging
-HTTP Voice / Messaging services
-Number Ordering / Provisioning / Management API services

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the portal.
Posted 12 months ago. Oct 05, 2017 - 17:46 EDT
This scheduled maintenance affected: Local Market Status (244 - Roanoke, VA, 332 - South Bend, IN, 350 - Appleton, WI, 420 - Asheville, NC, 428 - Wilmington, NC, 432 - Myrtle Beach, SC, 442 - Augusta, GA, 534 - Topeka, KS).