Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Incidents across areas
Industry Toll-Free Porting
Incident
Report for Bandwidth
Resolved
Bandwidth has been notified by our Industry Partner that Toll-Free ports are now processing as expected. Should you need assistance with a Toll-Free Port Order, please open a Support Ticket.
Update
We are continuing to work alongside our vendor to restore toll-free porting services. Our next update will come at 9 AM ET unless we receive new information regarding toll-free porting.
Update
We are continuing to investigate alongside our industry vendor. Internal toll-free ports are not affected.
Update
We are continuing to investigate this issue alongside our vendor. Internal toll-free ports are not affected.
Update
We are continuing to investigate this issue alongside our vendor.
Update
We are continuing to work alongside our vendor to restore Toll-Free Porting services.
Investigating
Bandwidth is currently investigating a Toll-Free Porting Vendor incident. At this time, no Toll-Free Ports will complete. All teams are actively working with the vendor to restore Toll-Free Porting as scheduled.
This incident affected: Number Management Services (Number Porting).