Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Edge 02 Inbound Call Failures

Incident Report for Bandwidth

Resolved

We’ve seen continued stabilization of inbound calls over the Edge-02 proxies. We now consider this incident resolved.
Posted Dec 17, 2020 - 04:47 EST

Monitoring

We have seen inbound calls over Edge-02 restore. We are continuing to monitor for stabilization.
Posted Dec 17, 2020 - 04:24 EST

Update

We are continuing to investigate this issue.
Posted Dec 17, 2020 - 03:38 EST

Investigating

UC customers routing over Edge-02 proxies are currently experiencing inbound call failures. Appropriate teams are engaged and isolating the issue.
Posted Dec 17, 2020 - 02:41 EST
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States) and Canada Calling Services (Inbound Calling - Canada (SIP)).