Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Bandwidth has seen continued network and portal stability. We consider this incident resolved.
Posted Aug 23, 2020 - 10:30 EDT
Monitoring
Bandwidth teams have restored E911 Endpoint Provisioning. Provisioning processing is functioning as expected. We will continue to monitor for continued stability.
Posted Aug 23, 2020 - 10:14 EDT
Identified
Bandwidth has identified a network incident impacting E911 Endpoint Provisioning in both the EVS/DASH Portal and the Bandwidth Dashboard Portal. 911 call routing is not impacting for existing endpoints. All teams are actively engaged and working towards a resolution.
Posted Aug 23, 2020 - 10:04 EDT
This incident affected: Portals (Bandwidth App, 9-1-1 Dashboard) and 9-1-1 Services (9-1-1 Provisioning Service).