Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

E911 Endpoint Provisioning Incident

Incident Report for Bandwidth

Resolved

Bandwidth has seen continued network and portal stability. We consider this incident resolved.
Posted Aug 23, 2020 - 10:30 EDT

Monitoring

Bandwidth teams have restored E911 Endpoint Provisioning. Provisioning processing is functioning as expected. We will continue to monitor for continued stability.
Posted Aug 23, 2020 - 10:14 EDT

Identified

Bandwidth has identified a network incident impacting E911 Endpoint Provisioning in both the EVS/DASH Portal and the Bandwidth Dashboard Portal. 911 call routing is not impacting for existing endpoints. All teams are actively engaged and working towards a resolution.
Posted Aug 23, 2020 - 10:04 EDT
This incident affected: Portals (Bandwidth App, 9-1-1 Dashboard) and 9-1-1 Services (9-1-1 Provisioning Service).