Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Network Maintenance - DFW Data Center
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Nov 10, 2018 - 05:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 10, 2018 - 00:00 EST
Scheduled
Bandwidth will be performing network maintenance in our DFW data center. To eliminate potential for impact, customers should be prepared to receive-from and route-to their corresponding geo-redundant location. During the maintenance window, Bandwidth is taking necessary steps to minimize impact to calls sent through the DFW data center.

Inbound Voice (origination) calls: We anticipate service disruption for a small portion of inbound calls in the following local markets served out of the DFW data center:

338 - Bloomington, IN
344 - Saginaw, MI
368 - Peoria, IL
440 - Savannah, GA
446 - Macon, GA
448 - Pensacola, FL
454 - Gainesville, FL
472 - Chattanooga, TN
477 - Huntsville, AL
478 - Montgomery, AL
480 - Mobile, AL
488 - Lake Charles, LA
492 - Baton Rouge, LA
522 - Springfield, MO
526 - Fort Smith, AR
540 - El Paso, TX
544 - Lubbock, TX
546 - Amarillo, TX
548 - Wichita Falls, TX
550 - Abilene, TX
554 - Longview, TX
556 - Waco, TX
562 - Beaumont, TX
564 - Corpus Christi, TX
568 - Harlingen, TX
624 - Duluth, MN
634 - Davenport, IA
635 - Cedar Rapids, IA
638 - Bismarck,ND
640 - Sioux Falls, SD
644 - Omaha, NE
658 - Colorado Springs, CO
953 - Tallahassee, FL
958 - Lincoln, NE

Outbound Voice (termination) calls: Bandwidth advises that customers route all calls through their geo-redundant site during this maintenance window to eliminate any potential impact.

Emergency (911) Voice Calling: Bandwidth advises that customers route all calls through the ATL data center.

SMS/MMS Messaging: We advise customers to point their outbound message traffic to our LAX data center to avoid any service disruption.

The following services will not be impacted during the maintenance:
HTTP Voice / Messaging services
Number Ordering / Provisioning / Management API services

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Oct 29, 2018 - 13:45 EDT
This scheduled maintenance affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, International Messaging (HTTP), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging), United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States), United States Local Market Status (120 - Portland, ME, 122 - Manchester, NH, 124 - Burlington, VT, 126 - Springfield, MA, 128 - Cambridge, MA, 130 - Providence, RI, 132 - New York City, NY, 133 - Poughkeepsie, NY, 134 - Albany, NY, 136 - Syracuse, NY, 138 - Binghamton, NY, 140 - Buffalo, NY, 220 - Pleasantville, NJ, 222 - Camden, NJ, 224 - Newark, NJ, 226 - Harrisburg, PA, 228 - Philadelphia, PA, 230 - Altoona, PA, 232 - Scranton, PA, 234 - Pittsburgh, PA, 236 - Washington, DC, 238 - Baltimore, MD, 240 - Frederick, MD, 244 - Roanoke, VA, 246 - Culpeper, VA, 248 - Richmond, VA, 250 - Lynchburg, VA, 252 - Norfolk, VA, 254 - Charleston, WV, 256 - Clarksburg, WV, 320 - Cleveland, OH, 322 - Youngstown, OH, 324 - Worthington, OH, 325 - Akron, OH, 326 - Toledo, OH, 328 - Dayton, OH, 330 - Evansville, IN, 332 - South Bend, IN, 334 - Fort Wayne, IN, 336 - Indianapolis, IN, 338 - Bloomington, IN, 340 - Southfield, MI, 342 - Marquette, MI, 344 - Saginaw, MI, 348 - Grand Rapids, MI, 350 - Appleton, WI, 354 - Madison, WI, 356 - Milwaukee, WI, 358 - Chicago, IL, 368 - Peoria, IL, 420 - Asheville, NC, 422 - Charlotte, NC, 424 - Greensboro, NC, 426 - Raleigh, NC, 428 - Wilmington, NC, 432 - Myrtle Beach, SC, 434 - Columbia, SC, 436 - Charleston, SC, 438 - Atlanta, GA, 440 - Savannah, GA, 442 - Augusta, GA, 446 - Macon, GA, 448 - Pensacola, FL, 452 - Jacksonville, FL, 454 - Gainesville, FL, 458 - Orlando, FL, 460 - Miami, FL, 462 - Louisville, KY, 468 - Memphis, TN, 470 - Nashville, TN, 472 - Chattanooga, TN, 474 - Knoxville, TN, 476 - Birmingham, AL, 477 - Huntsville, AL, 478 - Montgomery, AL, 480 - Mobile, AL, 482 - Jackson, MS, 486 - Shreveport, LA, 488 - Lake Charles, LA, 490 - New Orleans, LA, 492 - Baton Rouge, LA, 520 - St. Louis, MO, 522 - Springfield, MO, 524 - Kansas City, MO, 526 - Fort Smith, AR, 528 - Little Rock, AR, 532 - Wichita, KS, 534 - Topeka, KS, 536 - Oklahoma City, OK, 538 - Tulsa, OK, 540 - El Paso, TX, 542 - Midland, TX, 544 - Lubbock, TX, 546 - Amarillo, TX, 548 - Wichita Falls, TX, 550 - Abilene, TX, 552 - Dallas, TX, 554 - Longview, TX, 556 - Waco, TX, 558 - Austin, TX, 560 - Houston, TX, 562 - Beaumont, TX, 564 - Corpus Christi, TX, 566 - San Antonio, TX, 568 - Harlingen, TX, 620 - Rochester, MN, 624 - Duluth, MN, 626 - St. Cloud, MN, 628 - Minneapolis, MN, 632 - Des Moines, IA, 634 - Davenport, IA, 635 - Cedar Rapids, IA, 636 - Fargo, ND, 640 - Sioux Falls, SD, 644 - Omaha, NE, 650 - Billings, MT, 652 - Boise, ID, 654 - Cheyenne, WY, 656 - Denver, CO, 658 - Colorado Springs, CO, 660 - Salt Lake City, UT, 664 - Albuquerque, NM, 666 - Phoenix, AZ, 668 - Tucson, AZ, 670 - Eugene, OR, 672 - Portland, OR, 674 - Seattle, WA, 676 - Spokane, WA, 720 - Reno, NV, 721 - Las Vegas, NV, 722 - San Francisco, CA, 724 - Chico, CA, 726 - Sacramento, CA, 728 - Fresno, CA, 730 - Los Angeles, CA, 732 - San Diego, CA, 734 - Bakersfield, CA, 736 - Monterey, CA, 738 - Stockton, CA, 740 - San Luis Obispo, CA, 920 - New Haven, CT, 922 - Cincinnati, OH, 923 - Mansfield, OH, 924 - Erie, PA, 927 - Harrisonburg, VA, 928 - Charlottesville, VA, 949 - Fayetteville, NC, 951 - Rocky Mount, NC, 952 - Tampa, FL, 953 - Tallahassee, FL, 956 - Johnson City, TN, 958 - Lincoln, NE, 973 - Palm Springs, CA, 974 - Rochester, NY), and 9-1-1 Services (9-1-1 Call Routing Service).