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Incidents across areas

Bandwidth Local Market Impairment - LATA 246 - Culpeper, VA

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 05/26/2021 03:48:00 PM

Stop Time: 05/28/2021 04:33:00PM
Posted May 28, 2021 - 04:38 EDT

Update

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted May 28, 2021 - 04:27 EDT

Monitoring

Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted May 28, 2021 - 00:30 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted May 27, 2021 - 20:30 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted May 27, 2021 - 16:37 EDT

Update

We are continuing to work on a fix for this issue.
Posted May 27, 2021 - 12:35 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted May 27, 2021 - 08:33 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted May 27, 2021 - 04:34 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted May 27, 2021 - 00:32 EDT

Identified

Update: Our carrier is continuing to isolate the cause of this incident.
Posted May 26, 2021 - 20:29 EDT

Update

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted May 26, 2021 - 16:40 EDT

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.
We are currently working with our carrier for resolution.
Posted May 26, 2021 - 16:25 EDT

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted May 26, 2021 - 16:21 EDT