Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Incorrect MMS Media

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Feb 05, 2025 - 11:05 EST

Monitoring

Teams are observing expected Inbound MMS behavior and will continue to monitor for prolonged stability.
Posted Feb 05, 2025 - 07:08 EST

Identified

Teams have identified the source of this incident and are working to restore expected MMS behavior.
Posted Feb 05, 2025 - 06:42 EST

Investigating

Bandwidth teams are investigating an incident where incorrect media is delivered for inbound MMS messages for a sub-set of destinations.
Posted Feb 05, 2025 - 01:22 EST
This incident affected: United States Messaging Services (MMS Messaging (MM4)).