Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Bandwidth has concluded its investigation of this issue and determined there was no disruption to CNAM services. We are closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner.
Posted Aug 14, 2024 - 12:45 EDT
Resolved
This incident has been resolved.
Posted Aug 13, 2024 - 17:20 EDT
Monitoring
A resolution has been implemented, and we are monitoring the results.
Posted Aug 13, 2024 - 15:38 EDT
Update
We are continuing to investigate this incident.
Posted Aug 13, 2024 - 14:35 EDT
Investigating
We are currently investigating an issue causing Caller Name Delivery (CNAM) per Dip to not retrieve CNAM. We are working to identify the cause of this incident.
Posted Aug 13, 2024 - 13:22 EDT
This incident affected: Number Management Services (Inbound Calling - Caller ID Lookup (CNAM)).
