Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Teams have identified the source of the incident and continue to escalate with the impacted vendor. This incident remains extremely intermittent and affecting a very small number of calls.
Posted Dec 15, 2025 - 12:08 EST
Update
Teams have identified the source of the incident and continue to escalate with the impacted vendor.
Posted Dec 13, 2025 - 09:08 EST
Update
Teams have identified the source of the incident and continue to escalate with the impacted vendor.
Posted Dec 12, 2025 - 16:32 EST
Identified
Teams have identified the source of the incident and continue to escalate with the impacted vendor.
Posted Dec 12, 2025 - 10:27 EST
Update
As we continue to investigate, the subset of calls impacted is very limited.
Posted Dec 11, 2025 - 15:05 EST
Update
Teams continue to investigate this incident.
Posted Dec 11, 2025 - 14:52 EST
Investigating
Bandwidth teams are investigating an Inbound call failure incident impacting Puerto Rico destinations.
Posted Dec 11, 2025 - 12:50 EST
This incident affects: Puerto Rico Calling Services (Inbound Calling - Puerto Rico).
