Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Network Maintenance - RDU Data Center
Scheduled Maintenance Report for Bandwidth
The scheduled maintenance has been completed.
Posted Nov 08, 2020 - 06:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 08, 2020 - 00:00 EST
Bandwidth will be performing network maintenance in our RDU data center to activate new firewalls.

During the maintenance, number management and provisioning services including searching inventory, viewing orders, placing orders or performing any other portal/API functions will be intermittently unavailable for the following platforms:

Bandwidth Dashboard
Application Platform

Bandwidth anticipates that the following services will be available for read-only activities for a portion of the maintenance:

EVS/911 Dashboard
EVS/Dash 911 API

The following services will not be impacted during the maintenance:

Inbound Voice (Origination) Calling
Outbound Voice (Termination) Calling
Emergency (911) Voice Calling
SMS/MMS Messaging
HTTP Voice/Messaging services

For any additional clarification, please reach out to our customer success team via the bandwidth.com/support portal.
Posted Oct 29, 2020 - 15:43 EDT
This scheduled maintenance affected: Number Management Services (New Number Ordering, Number Porting, Inbound Calling - Caller ID Lookup (CNAM), Line Feature Management), Portals (Bandwidth Dashboard, Application Platform Dashboard, 9-1-1 Dashboard), and 9-1-1 Services (9-1-1 Provisioning Service, DLR (Dynamic Location Routing)).