Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth 2024 Telephone Number Lookup Certificate Update
Scheduled Maintenance Report for Bandwidth
The scheduled maintenance has been completed.
Posted Jan 10, 2024 - 01:00 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 10, 2024 - 00:00 EST
We will be undergoing scheduled maintenance during this time.
Posted Oct 04, 2023 - 09:58 EDT
On January 10, 2024 Bandwidth will be replacing their current Digicert certificates with AWS Certificate Manager (ACM) certificates for SSL/TLS.

Prior to that date, customers are strongly encouraged to verify Amazon Trust Services is in their trust store.

To verify Amazon Trust Services is in your trust store and to learn more please visit the following Amazon website: https://aws.amazon.com/blogs/security/how-to-prepare-for-aws-move-to-its-own-certificate-authority/

For assistance or for any additional information regarding this maintenance please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Oct 04, 2023 - 09:48 EDT
This scheduled maintenance affected: Number Management Services (Phone Number Lookup API).