Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 620 - Rochester, MN, - 626 - St. Cloud, MN, - 636 - Fargo, ND

Incident Report for Bandwidth

Resolved

Final: Our carrier has replaced a defective optical card and all service has been restored.

Start Time:05/01/2018 01:27pm est
Stop Time:05/02/2018 02:42am est
Posted May 02, 2018 - 02:45 EDT

Update

The carrier identified a defective optical card and has dispatched out to replace it. ETA 30 minutes.
Posted May 02, 2018 - 01:43 EDT

Investigating

UPDATE: Our carrier is continuing to investigate this issue.
Posted May 01, 2018 - 17:32 EDT

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted May 01, 2018 - 13:27 EDT