Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

International Outbound Calling Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Mar 17, 2025 - 17:45 EDT

Monitoring

Teams are observing expected calling behavior and will continue to monitor for prolonged stability.
Posted Mar 17, 2025 - 15:58 EDT

Identified

Teams have identified this incident's source and made changes that allow calls to complete as expected. We continue to work to resolve this incident fully.
Posted Mar 17, 2025 - 15:38 EDT

Investigating

Bandwidth teams are investigating an incident where US-based outbound calls to international destinations are not completing as expected.
Posted Mar 17, 2025 - 14:27 EDT
This incident affected: United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States).