Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Edge Proxy Maintenance - JFK & LAX
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted May 24, 2019 - 01:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 24, 2019 - 00:00 EDT
Scheduled
Bandwidth will be performing maintenance on our Voice Proxies in JFK & LAX. While steps are being taken to mitigate impact to customer services, the Voice Proxies will experience a brief period of time (approximately 10 minutes) where they are unable to respond to SIP requests.

Customers currently connected directly to Bandwidth SBCs will not be impacted by this maintenance and can ignore this maintenance notification.

For any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted May 13, 2019 - 14:34 EDT
This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States).