Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Toll-Free SMS Delays

Incident Report for Bandwidth

Resolved

Bandwidth has seen this incident restored with expected Toll-Free SMS Delivery.

Posted Jan 23, 2020 - 14:18 EST

Monitoring

Our industry vendor has implemented a fix to resolve toll-free messaging delays. We will continue to monitor for stability.

Posted Jan 23, 2020 - 13:20 EST

Identified

Bandwidth, along with our industry vendor have identified Toll-Free delivery delays. All teams are actively working to restore normal delivery.

Posted Jan 23, 2020 - 12:25 EST

This incident affected: United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound).