Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Port-In Translation Issue
Incident
Report for Bandwidth
Resolved
Our vendor has implemented a fix and it has remained stable. We consider this incident resolved.
Monitoring
Customers should see previously submitted orders changing to "complete" in dashboard and can submit new orders. We will continue to monitor.
Update
Our industry partner has identified the cause of this incident. We continue to escalate with them to bring about full resolution.
Update
Our industry partner has identified the cause of this incident. We continue to escalate with them to bring about full resolution.
Identified
Our industry partner has identified the cause of this incident. We continue to escalate with them to bring about full resolution
Update
We are continuing to work with our vendor on a fix for this industry partner issue.
Investigating
We are experiencing an incident with port-ins from Level3, where they are unable to remove translations for porting TN's. We are working with this vendor on a resolution for this issue. This issue is related to the ongoing Bandwidth Dashboard Issue.
This incident affected: Portals (Bandwidth Dashboard) and Number Management Services (Number Porting).