Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Choose a region...

Toll-Free Messaging Delays, Verizon

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Apr 04, 2023 - 17:07 EDT

Identified

Bandwidth teams have identified the cause of this accident and are working towards a resolution.

Posted Apr 04, 2023 - 16:33 EDT

Update

Bandwidth teams continue to work to resolve this incident.

Posted Apr 04, 2023 - 15:27 EDT

Investigating

Bandwidth teams are investigating an incident where Toll-Free Inbound/Outbound SMS and MMS messages may be delayed in delivery to/from the Verizon network and Bandwidth Network.

Posted Apr 04, 2023 - 14:46 EDT

This incident affected: United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound).