Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Outbound 10DLC Messaging Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Jan 27, 2026 - 16:03 EST

Monitoring

Bandwidth teams are observing expected network behavior as it relates to this incident. We will continue to monitor for stability.

Posted Jan 27, 2026 - 12:42 EST

Investigating

Bandwidth teams are investigating an incident impacting the delivery of 10DLC messages to non-US and non-Canadian based destinations. Team are actively working to restore expected messaging behavior.

Posted Jan 27, 2026 - 09:09 EST

This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging).