Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Choose a region...

Bandwidth Local Market Impairment - LATA:956 (Johnson City, TN|Wytheville, VA)

Incident Report for Bandwidth

Resolved

Final:Our carrier has repaired the fiber cut and Bandwidth can confirm that all services are restored

Start Time: 07-05-2018 04:17 AM ET
Stop Time:07-06-2018 09:59 PM ET

Posted Jul 06, 2018 - 23:50 EDT

Update

Update: Our carrier has identified a fiber cut and is continuing their repair work to resolve this issue.

Posted Jul 06, 2018 - 19:59 EDT

Update

Update: Our carrier has identified a fiber cut and is continuing their repair work to resolve the issue.

Posted Jul 06, 2018 - 15:49 EDT

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.

Posted Jul 06, 2018 - 11:48 EDT

Identified

Update: Our carrier has identified the issue and is working on repairs at this time.

We are working with our carrier to restore service to affected region as soon as possible.

Posted Jul 06, 2018 - 07:56 EDT

Update

Update: Our carrier has identified the issue and is working on repairs at this time.

We are working with our carrier to restore service to affected region.

Posted Jul 06, 2018 - 03:59 EDT

Investigating

Update: We are currently working with our carrier to isolate and repair the cause of this issue.

Posted Jul 06, 2018 - 00:43 EDT

Update

Update: Our carrier has identified a fiber cut and is working on the repairs at this time.

Posted Jul 05, 2018 - 20:47 EDT

Update

Update: We are continuing to work with our carrier to isolate and repair the cause of this incident.

Posted Jul 05, 2018 - 16:43 EDT

Update

Update: We are continuing to work with our carrier to isolate and repair the cause of this incident.

Posted Jul 05, 2018 - 12:51 EDT

Update

Update: Our carrier is continuing to isolate the cause of this incident.

Posted Jul 05, 2018 - 08:53 EDT

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.

Posted Jul 05, 2018 - 05:12 EDT