Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Edge Proxy Maintenance - JFK & LAX

Scheduled Maintenance Report for Bandwidth

Completed

The scheduled maintenance has been completed.
Posted Dec 15, 2020 - 02:00 EST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 15, 2020 - 00:01 EST

Scheduled

Bandwidth will be performing maintenance on the JFK Edge01 and LAX Edge02 Proxies. The Proxies will experience brief moments where they are unavailable during the maintenance. .

DFW Edge01 and JFK Edge02 will be unaffected during this event. Customers may choose to point all traffic to the geo-redundant proxies to ensure no interruption to service.

Customers currently connected directly to Bandwidth SBC's will not be impacted by this maintenance and can ignore this maintenance notification.

For assistance defining your specific geo-redundant location or for any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Dec 04, 2020 - 12:56 EST
This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States).