Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

SMS and MMS Messaging Incident - Verizon Wireless

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted May 29, 2026 - 18:00 EDT

Update

We continue to monitor for stability.

Posted May 29, 2026 - 08:32 EDT

Update

We continue to monitor for stability.

Posted May 28, 2026 - 16:19 EDT

Monitoring

Teams are observing expected messaging delivery. We are monitoring for stability.

Posted May 28, 2026 - 07:39 EDT

Update

Teams remain engaged with the impacted industry vendor to bring about a resolution.

Posted May 27, 2026 - 20:54 EDT

Identified

Bandwidth teams have identified an off-network incident impacting outbound SMS and MMS messages towards the Verizon Wireless network. These messages may not deliver as expected.

Posted May 27, 2026 - 13:55 EDT

This incident affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4)).