V2 Voice, Standard Voice, 911, Portal & API, Porting, Toll-Free Messaging, New Number Ordering Intermittent Incident
Incident
Report for Bandwidth
Resolved
After continued network stability. We consider this incident resolved.
Monitoring
Bandwidth teams are currently observing expected network behavior. Our teams will continue to monitor for network stability.
Update
Bandwidth teams have observed expected 911 calling behavior. We will continue to monitor for 911 call stability.
Update
Bandwidth teams have observed continued portal and portal API stability along with associated services. We will continue to monitor portals for ongoing stability.
Update
Bandwidth teams continue to actively investigate this network incident.
Update
Bandwidth teams have observed Toll-Free Messaging operate as designed. We will continue to monitor Toll-Free Messaging.
Update
Bandwidth teams continue to actively investigate this network incident.
Update
Bandwidth teams continue to actively investigate this network incident.
Update
Bandwidth continues to investigate.
Update
Bandwidth is also investigating an incident impacting the ability to order new numbers.
Update
Bandwidth continues to investigate this incident.
Update
Bandwidth teams are also investigating delays with Toll-Free Messaging at this time along with V2 Voice, Standard Voice, 911 traffic, Portal & API with intermittent service disruptions.
Update
We continue to investigate this incident.
Update
Bandwidth teams are also investigating delayed ports at this time along with V2 Voice, Standard Voice, 911 traffic, Portal & API with intermittent service disruptions.
Update
We continue to investigate this incidnet.
Update
Bandwidth teams are investigating an incident impacting Voice, V2 Voice, 911 traffic, Portal & API with intermittent service disruption.
Update
Bandwidth teams are investigating an incident impacting Voice, V2 Voice, and 911 traffic with intermittent service disruption.
Investigating
Bandwidth teams are investigating an incident impacting our V2 Voice services. Customers may notice intermittent service disruptions.
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), Number Management Services (New Number Ordering, Number Porting), United States V2 Application Add On Services (Call Recording, Transcriptions, Text-to-Speech, CNAM Lookup), Portals (Bandwidth App, Application Platform Dashboard, 9-1-1 Dashboard), Canada Calling Services (Inbound Calling - Canada (SIP)), Direct Network Connection (Network Expansion Service (NES), Inbound Direct Link Services (DLS), Outbound Direct Link Services (DLS), Virtual (cloud) Connection Service), 9-1-1 Services (9-1-1 Call Routing Service, 9-1-1 Provisioning Service, DLR (Dynamic Location Routing)), United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound), and WebRTC.