Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

BW Voice Network Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Mar 25, 2025 - 22:52 EDT

Monitoring

A fix has been implemented and traffic has recovered at this time. We’re currently monitoring for stability.

Posted Mar 25, 2025 - 21:26 EDT

Update

We are continuing to work on a fix for this issue.

Posted Mar 25, 2025 - 20:04 EDT

Identified

The issue has been identified and we’re working to implement a fix.

Posted Mar 25, 2025 - 17:02 EDT

Update

We're still investigating the issue with our partner and we'll advise once we have further updates.

Posted Mar 25, 2025 - 16:04 EDT

Investigating

We are currently investigating a network issue affecting inbound traffic completion to Puerto Rico. Relevant teams are engaged.

Posted Mar 25, 2025 - 15:09 EDT

This incident affected: Puerto Rico Calling Services (Inbound Calling - Puerto Rico).