Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
We have seen continued stability and orders processing as expected. We consider this incident resolved.
Posted Mar 22, 2021 - 21:06 EDT
Monitoring
Bandwidth teams have seen processing delays decrease to acceptable levels for net-new orders. We continue to monitor for full restoration.
Posted Mar 22, 2021 - 18:42 EDT
Identified
Bandwidth 911 teams have identified the cause of this incident and are working to resolve latency. All queued 911 provisioning orders continue to be processing with delays.
Posted Mar 22, 2021 - 16:56 EDT
Investigating
Bandwidth is investigating latency with 911 Endpoint Geocoding provisioning. All orders are queuing and provisioning with delays. All teams are actively working to resolve this latency. 911 call routing is not impacted.
Posted Mar 22, 2021 - 15:37 EDT
This incident affected: 9-1-1 Services (9-1-1 Provisioning Service).
