Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 720 - Reno, NV

Incident Report for Bandwidth

Resolved

Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 04/11/2023 16:42 ET
Stop Time: 04/12/2023 18:00 ET
Posted Apr 13, 2023 - 05:50 EDT

Update

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Apr 13, 2023 - 05:17 EDT

Update

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Apr 13, 2023 - 01:21 EDT

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Apr 12, 2023 - 19:14 EDT

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Apr 12, 2023 - 15:15 EDT

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Apr 12, 2023 - 10:06 EDT

Identified

Our carrier has identified a fiber cut and is working to complete repairs.
Posted Apr 12, 2023 - 06:36 EDT

Update

Our carrier is continuing to isolate the cause of this incident.
Posted Apr 12, 2023 - 02:20 EDT

Update

Our carrier is continuing to isolate the cause of this incident.
Posted Apr 11, 2023 - 21:03 EDT

Investigating

We are experiencing a transport issue on the Bandwidth network affecting a small portion of your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Apr 11, 2023 - 16:58 EDT