Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Domain Migration

Scheduled Maintenance Report for Bandwidth

Completed

The scheduled maintenance has been completed.
Posted May 05, 2020 - 08:30 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 05, 2020 - 08:00 EDT

Scheduled

Bandwidth will be performing maintenance to migrate a subset of domains to new DNS servers. This is a proactive notification of upcoming change and no action is required by our customers. Additionally, we anticipate this migration will not cause any service disruption for our customers. The following domains will be migrated:

May 5, 2020 8:00pm ET - inetwork.com
May 6, 2020 8:00pm ET - bandwidth.com
May 7, 2020 8:00pm ET - bandwidthclec.com

If you have any questions, please contact our customer team via the bandwidth.com/support portal.
Posted May 01, 2020 - 12:24 EDT
This scheduled maintenance affected: United States Messaging Services (SMS Messaging (SMPP), MMS Messaging (MM4), Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, International Messaging (HTTP), REST APIs - HTTP SMS Messaging, REST APIs - HTTP MMS Messaging, Toll Free MMS - Inbound, Toll Free MMS - Outbound), United States Inbound Calling Services (Inbound Calling (SIP) - United States, Toll-Free calling - Inbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), United States Outbound Calling Services (Outbound Calling (SIP) - United States, Toll-Free calling - Outbound (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States), Number Management Services (New Number Ordering, Number Porting, Inbound Calling - Caller ID Lookup (CNAM), Line Feature Management), United States V2 Application Add On Services (Call Recording, Transcriptions, Text-to-Speech, CNAM Lookup), Support (Phone Support, Ticketing Support, Help Center), Portals (Bandwidth App, 9-1-1 Dashboard), Canada Calling Services (Inbound Calling - Canada (SIP)), 9-1-1 Services (9-1-1 Call Routing Service, 9-1-1 Provisioning Service, DLR (Dynamic Location Routing)), and Direct Network Connection (Inbound Direct Link Services (DLS), Outbound Direct Link Services (DLS)).