Porting Delays

Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Porting Delays

Incident Report for Bandwidth

Resolved

Bandwidth has been advised by our vendor and has observed normal port order behavior. We consider this incident resolved.

Posted Jul 09, 2021 - 12:40 EDT

Investigating

We're currently investigating an issue with our porting vendor that may cause activation delays in our dashboard for numbers porting into BW and also updating PONs in the dashboard. All relevant teams are engaged with our vendor at this time. If you need immediate assistance with a PON or number you should contact the porting team.

Posted Jul 09, 2021 - 12:04 EDT

This incident affected: Number Management Services (Number Porting).