Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
We've confirmed stability and we're considering this incident resolved.
Posted Apr 30, 2025 - 16:48 EDT
Monitoring
A fix has been implemented to correct the remaining affected TFNs on our network. We're currently monitoring the situation to confirm everything is corrected.
Posted Apr 30, 2025 - 15:51 EDT
Update
We are continuing to work on a fix for this issue.
Posted Apr 30, 2025 - 09:43 EDT
Update
Reported numbers have been corrected at this time, but we are still working to deploy a fix for all affected numbers. That is currently scheduled for tomorrow, 4/30. Updates to follow at that time.
Posted Apr 29, 2025 - 21:42 EDT
Identified
We’ve identified the issue and we’re in the process of deploying a fix.
Posted Apr 29, 2025 - 20:09 EDT
Investigating
We’re currently investigating an issue causing failed industry provisioning for TF numbers when they are added to BW accounts. Relevant teams are engaged.
Posted Apr 29, 2025 - 18:49 EDT
This incident affected: United States Messaging Services (Toll-Free SMS - Inbound, Toll-Free SMS - Outbound, Toll Free MMS - Inbound, Toll Free MMS - Outbound) and Number Management Services (Line Feature Management).
