Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
We've confirmed our equipment is in order and we're considering this incident resolved.
Posted Oct 31, 2022 - 16:52 EDT
Monitoring
We have confirmed the network is stable at this time, but we're continuing to monitor for stability while we confirm the status of our equipment.
Posted Oct 31, 2022 - 16:28 EDT
Investigating
We're investigating a network incident that occurred on dcfw01a.dfw1 between 3:54 and 3:56 ET today. Customers with direct peering links through DFW would have seen the connection flap, which may have briefly interrupted voice services. V2 Voice calls failed to create, requests to our API timed out, and likely all call modifications would've been impacted. Media may also have been impacted during this window. Voice customers attempting to send SIP to our DFW SBCs may have encountered errors. Media should not have been affected. At this time we're confirming all devices have recovered.
Posted Oct 31, 2022 - 15:54 EDT
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, REST APIs - SIP Voice - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States, REST APIs - SIP Voice - United States).
