Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Voice Authentication Incident - Pindrop

Incident Report for Bandwidth

Resolved

This incident has been resolved.
Posted Oct 22, 2026 - 12:53 EDT

Identified

Bandwidth teams have identified an off-network incident impacting our inbound Voice Authentication services. The impacted vendor is working to restore expected voice authentication behaviors.
Posted Oct 22, 2026 - 11:14 EDT
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States).