Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Messaging Incident

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Aug 18, 2026 - 10:08 EDT

Update

Teams continue to investigate this incident and have determined it’s isolated to messages to the carrier Symbio.

Posted Aug 18, 2026 - 07:33 EDT

Update

We are continuing to investigate this issue.

Posted Aug 18, 2026 - 03:59 EDT

Investigating

Bandwidth teams are investigating an incident impacting some inbound and outbound messages via a specific carrier. Teams are working to restore expected network performance.

Posted Aug 18, 2026 - 03:57 EDT

This incident affected: United States Messaging Services (SMS Messaging (SMPP)).