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Incidents across areas

Bandwidth Local Market Impairment - 956 - Johnson City, TN
Incident Report for Bandwidth
Resolved
Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 09/16/2019 11:25 AM ET
Stop Time: 09/19/2019 2:24 PM ET
Posted Sep 19, 2019 - 19:12 EDT
Monitoring
We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
Posted Sep 19, 2019 - 15:22 EDT
Update
We continue to work with our carrier to identify and resolve this issue. Further updates to be provided.
Posted Sep 19, 2019 - 13:15 EDT
Update
We continue to work with our carrier to identify and resolve this issue. Further updates to be provided.
Posted Sep 19, 2019 - 09:22 EDT
Update
We continue to work with our carrier to identify and resolve this issue. Further updates to be provided.
Posted Sep 19, 2019 - 05:19 EDT
Update
Our carrier is continuing to isolate the cause of this incident. We will continue to follow up for further updates.
Posted Sep 19, 2019 - 01:21 EDT
Update
Our carrier is continuing to isolate the cause of this incident. We will continue to follow up for further updates.
Posted Sep 18, 2019 - 21:23 EDT
Update
Our carrier is continuing to isolate the cause of this incident. We will continue to follow up for further updates.
Posted Sep 18, 2019 - 17:14 EDT
Update
Our carrier is continuing to isolate the cause of this incident. We will continue to follow up for further updates.
Posted Sep 18, 2019 - 12:46 EDT
Update
Our carrier is continuing to isolate the cause of this incident. We will continue to follow up for further updates.
Posted Sep 18, 2019 - 08:50 EDT
Update
Our carrier is continuing to isolate the cause of this incident.
Posted Sep 18, 2019 - 04:57 EDT
Update
Our carrier is continuing to isolate the cause of this incident. We will continue to follow up for further updates.
Posted Sep 18, 2019 - 00:59 EDT
Update
Update: Our carrier is continuing to isolate the cause of this incident.
Posted Sep 17, 2019 - 20:48 EDT
Investigating
We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Sep 17, 2019 - 16:34 EDT
This incident affected: United States Local Market Status (956 - Johnson City, TN).