Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Please note that this link will remain active for 30 days. To access the Incident Report after 30 days, a request for the report can be made through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Jul 12, 2024 - 08:34 EDT
Resolved
This incident has been resolved.
Posted Jul 11, 2024 - 16:45 EDT
Monitoring
This vendor has advised Bandwidth that they have resolved an industry condition impacting these call types. Bandwidth will monitor for prolonged stability.
Posted Jul 11, 2024 - 14:12 EDT
Update
Bandwidth teams have identified the source of this incident as an off-network industry condition. We remain engaged with our vendors to bring about calling restoration. Updates will be provided as they become available.
Posted Jul 11, 2024 - 10:04 EDT
Update
Bandwidth teams have identified the source of this incident as an off-network industry condition. We remain engaged with our vendors to bring about calling restoration. Updates will be provided as they become available.
Posted Jul 09, 2024 - 16:26 EDT
Identified
Bandwidth teams have identified the source of this incident as an off-network industry condition. We remain engaged with our vendors to bring about calling restoration.
Posted Jul 09, 2024 - 13:49 EDT
Investigating
Bandwidth is investigating an incident in which inbound calls from the AT&T Network, whose destination is an off-network Bandwidth number, may not be complete as expected.
Posted Jul 09, 2024 - 12:51 EDT
This incident affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States, REST APIs - HTTP Voice - United States, REST APIs - SIP Voice - United States, BXML - United States).