Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages,
scheduled maintenance, and general notices with real-time updates.
Bandwidth has received confirmation from Lumen the issue has been resolved and all queued orders are now complete. We are considering this incident resolved.
Posted Mar 17, 2021 - 17:01 EDT
Monitoring
Lumen has implemented a fix and as of 2:24pm EST we're starting to see orders complete. We'll continue to monitor until all queued orders have completed and Lumen confirms resolution on their end.
Posted Mar 17, 2021 - 15:09 EDT
Update
Bandwidth is continuing to investigate delays in activation of ports involving Level 3. We're continuing to escalate with Level 3 to resolve this incident.
Posted Mar 17, 2021 - 14:15 EDT
Investigating
Bandwidth teams are currently observing a delay in porting numbers away from Level3. All teams are working with this vendor to resolve this incident.
Posted Mar 17, 2021 - 12:51 EDT
This incident affected: Number Management Services (Number Porting).