Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 31, 2019 - 00:00 EDT
Scheduled
Bandwidth will be performing maintenance in our JFK data center. While necessary steps are being taken to minimize impact to services, there will be a momentary brief disruption to a subset of inbound and outbound calls (approximately 1-10 seconds) where customers will experience dead air on calls that have already established. Bandwidth advises SBC voice customers connected to the JFK data center to point their traffic to the redundant ATL data center to avoid any service disruption.
There will be no impact to 911 calling during this maintenance.
For any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted May 21, 2019 - 10:17 EDT
This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States).
