Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Voice Maintenance - DFW Data Center
Scheduled Maintenance Report for Bandwidth
Completed
The scheduled maintenance has been completed.
Posted Apr 03, 2019 - 03:00 EDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 03, 2019 - 00:00 EDT
Scheduled
Bandwidth will be performing maintenance in our DFW data center. While necessary steps are being taken to minimize impact to services, there will be a momentary brief disruption to a subset of inbound and outbound calls (approximately 1-10 seconds) where customers will experience dead air on calls that have already established. Bandwidth advises voice customers connected to the DFW data center to point their traffic to the redundant LAX data center.

There will be no impact to 911 calling during this maintenance.

For any additional clarification, please reach out to our Customer Success Team via the bandwidth.com/support portal.
Posted Mar 22, 2019 - 14:27 EDT
This scheduled maintenance affected: United States Inbound Calling Services (Inbound Calling (SIP) - United States) and United States Outbound Calling Services (Outbound Calling (SIP) - United States).