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Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

    • Bandwidth Local Market Impairment - Multiple Markets
    Incident Report for Bandwidth
    Resolved
    Final: Our carrier has completed all necessary repairs and Bandwidth can confirm all services are restored. This incident is being resolved.


    540 - El Paso, TX
    Start Time: 12/27/2018 03:39 ET
    Stop Time:12/28/2018 14:06 ET

    724 - Chico, CA
    Start Time: 12/27/2018 03:57 ET
    Stop Time:12/28/2018 05:04 ET
    Posted Dec 29, 2018 - 08:54 EST
    Update
    Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
    Posted Dec 29, 2018 - 08:08 EST
    Update
    Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
    Posted Dec 29, 2018 - 04:06 EST
    Update
    Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
    Posted Dec 29, 2018 - 00:03 EST
    Update
    Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
    Posted Dec 28, 2018 - 20:04 EST
    Monitoring
    We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
    Posted Dec 28, 2018 - 16:11 EST
    Investigating
    Update: Our carrier has identified a network-wide equipment malfunction. We are continuing to work with our carrier for resolution.
    Posted Dec 28, 2018 - 12:12 EST
    Identified
    Update: Our carrier has identified a network-wide equipment malfunction. We are continuing to work with our carrier for resolution.
    Posted Dec 28, 2018 - 09:12 EST
    Monitoring
    Update: We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete.
    Posted Dec 28, 2018 - 09:03 EST
    Investigating
    Update: Our carrier continues to work to resolve the issue causing this incident.
    Posted Dec 28, 2018 - 08:26 EST
    Update
    Update: Our carrier has identified a network-wide equipment malfunction. We are continuing to work with our carrier for resolution.
    Posted Dec 28, 2018 - 04:45 EST
    Update
    Update: Our carrier has identified a network-wide equipment malfunction. We are continuing to work with our carrier for resolution.
    Posted Dec 28, 2018 - 00:46 EST
    Update
    Our carrier has identified a network wide equipment malfunction. We are continuing to work with our carrier for resolution.
    Posted Dec 27, 2018 - 20:47 EST
    Identified
    We are currently working with our carrier for resolution.
    Posted Dec 27, 2018 - 16:57 EST
    Update
    Update: Our carrier continues to work to isolate the issue causing this incident.
    Posted Dec 27, 2018 - 12:22 EST
    Investigating
    Update: Our carrier continues to work to isolate the issue causing this incident.
    Posted Dec 27, 2018 - 08:32 EST
    Identified
    We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

    We are currently working with our carrier for resolution.
    Posted Dec 27, 2018 - 04:41 EST
    This incident affected: United States Local Market Status (540 - El Paso, TX, 724 - Chico, CA).
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