Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - 334 - Fort Wayne, IN

Incident Report for Bandwidth

Resolved

Final: Our carrier has repaired the fiber cut and Bandwidth can confirm that all services are restored.

Start Time: 2:12 1/21/19
Stop Time: 16:51 1/21/19
Posted Jan 21, 2019 - 16:51 EST

Update

Update: We are seeing services to this market restored. We are continuing to monitor for stability.
Posted Jan 21, 2019 - 16:46 EST

Monitoring

Traffic is flowing normally over the circuit at this time. We are continuing to monitor for stability.
Posted Jan 21, 2019 - 12:58 EST

Identified

Our carrier has confirmed loss of signal and identified a possible fiber cut in the affected area. Carrier triage and troubleshooting is ongoing, and we are continuing to monitor the situation.
Posted Jan 21, 2019 - 10:08 EST

Investigating

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Jan 21, 2019 - 06:15 EST

Identified

We are experiencing a transport issue on the Bandwidth network affecting your inbound origination service only.

We are currently working with our carrier for resolution.
Posted Jan 21, 2019 - 02:12 EST