Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Local Market Impairment - LATA 350 Appleton, WI.

Incident Report for Bandwidth

Resolved

Final: Our carrier has completed all necessary repairs (fiber cut/equipment failure) and Bandwidth can confirm all services are restored. This incident is being resolved.

Start Time: 02/14/2022 00:58 ET

Stop Time: 02/14/2022 14:04 ET
Posted Feb 15, 2022 - 08:12 EST

Update

We are continuing to monitor for any further issues.
Posted Feb 15, 2022 - 05:28 EST

Update

We are continuing to monitor for any further issues.
Posted Feb 15, 2022 - 00:09 EST

Monitoring

We have observed services in this market have recovered and our carrier is finalizing repairs. This incident will be resolved when we confirm all repairs are complete
Posted Feb 14, 2022 - 18:37 EST

Update

Update: Our carrier has identified a fiber cut and is working to complete repairs.
Posted Feb 14, 2022 - 15:01 EST

Update

Update: Our carrier is continuing to isolate the cause of this incident.
Posted Feb 14, 2022 - 11:01 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 14, 2022 - 06:58 EST

Update

We are continuing to investigate this issue.
Posted Feb 14, 2022 - 01:51 EST

Investigating

We are experiencing an issue on the Bandwidth network affecting Local Inbound calls to your customers in this area. Inbound long-distance and Outbound calling are not impacted.

We are currently working with our carrier for resolution.
Posted Feb 14, 2022 - 01:49 EST