Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Messaging Provisioning Delays

Incident Report for Bandwidth

Postmortem

Between 00:43 UTC and 13:53 UTC on October 2nd, messaging provisioning and deprovisioning requests experienced delays and intermittent failures.

Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue.

If you have any questions, please contact us through the Bandwidth support portal. We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Oct 02, 2026 - 10:10 EDT

Resolved

This incident has been resolved.
Posted Oct 02, 2026 - 09:27 EDT

Identified

Teams continue work to restore expected portal performance.
Posted Oct 02, 2026 - 06:53 EDT

Investigating

Bandwidth teams are investigating an incident impacting Messaging Provisioning requests. These requests are delayed in processing.
Posted Oct 01, 2026 - 23:04 EDT
This incident affected: Number Management Services (Line Feature Management).