Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
Incidents across areas
US & Canada Porting Incident
Incident
Report for Bandwidth
Resolved
At this time we've confirmed backlog completion and ports are processing normally. We're considering this incident resolved.
Update
We’re continuing to monitor the backlog for completion and we’ll advise once confirmed.
Update
The vendor has confirmed a solution. NOC will monitor for stability.
Update
Bandwidth will continue to monitor this vendor overnight and will provide an update around 8:30am est unless otherwise needed.
Monitoring
Vendor has implemented a solution the issue and we’re currently monitoring backlog completion.
Update
The porting vendor has identified an issue on their network and they’re currently working on implementing a solution. Bandwidth teams are still engaged with them and we’ll advise once we have further updates.
Identified
This vendor has identified the cause of delay in their network and are actively working to restore timely port order activation.
Investigating
Bandwidth Teams are currently engaged with an industry porting vendor who is investigating port delays. At this time, ports orders may delay in activation.
This incident affected: Number Management Services (Number Porting).