Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.
On December 12 between 16:18 - 18:18 UTC and again on December 15 between 16:00 - 17:45 UTC, Bandwidth customers experienced delays in number provisioning and order completion within the Bandwidth App.
Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.
We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.
Posted Mar 09, 2026 - 09:24 EDT
Resolved
This incident has been resolved.
Posted Feb 17, 2026 - 15:38 EST
Monitoring
Teams are observing expected Insight reporting behavior. We will continue to monitor for stability.
Posted Feb 17, 2026 - 13:52 EST
Identified
Bandwidth teams have identified an incident where insights on the Bandwidth App may experience latency in populating updated data.
Posted Feb 17, 2026 - 12:30 EST
This incident affected: Insights (Messaging Insights Dashboard).
