Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

911 Provisioning Incident - Bandwidth App

Incident Report for Bandwidth

Resolved

This incident has been resolved.

Posted Jul 15, 2026 - 11:23 EDT

Update

We are continuing to investigate this issue.

Posted Jul 15, 2026 - 11:10 EDT

Investigating

Teams are investigating an incident impacting the ability to geo-code 911 provisioning requests in the Bandwidth App. These requests will fail to complete.

Posted Jul 15, 2026 - 09:33 EDT

This incident affected: 9-1-1 Services (9-1-1 Provisioning Service).