Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

BWUS Porting Delays
Incident Report for Bandwidth
Postmortem

Bandwidth has concluded its investigation of this issue and determined that a portion of customers may have encountered a brief delay in port activation. All affected orders were completed.

Due to the limited scope of impact, Bandwidth is closing this incident and this will be the extent of the information we will provide for this issue. If you have any questions, please contact us through the Bandwidth support portal.

We are grateful you have entrusted Bandwidth as your communication partner and we are sorry if this issue resulted in any disruption to your services.

Posted Nov 16, 2024 - 13:41 EST

Resolved
We experienced a brief period of delays in port activation with our vendor today that affected a small amount of orders. They've all been completed at this time and ports are processing as expected.
Posted Oct 31, 2024 - 12:00 EDT