Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

Incidents across areas

Bandwidth Dashboard Notification Incident

Incident Report for Bandwidth

Resolved

After prolonged notification stability. We consider this incident resolved.
Posted Dec 07, 2021 - 15:33 EST

Monitoring

Bandwidth teams have restored notifications at this time. We will monitor for continued functionality.
Posted Dec 07, 2021 - 14:19 EST

Update

Bandwidth Teams continue to work on this incident.
Posted Dec 07, 2021 - 14:17 EST

Update

Bandwidth Teams continue to work on this incident.
Posted Dec 07, 2021 - 13:12 EST

Identified

Bandwidth teams have identified the cause for Dashboard Notification Delays, and delays when creating new Notification items. Teams are working to restore notifications to their designed deliverability rates.
Posted Dec 07, 2021 - 11:26 EST

Investigating

Bandwidth Teams are currently investigating an incident within the Bandwidth Dashboard impacting callbacks, email notifications, and password reset emails. These notifications are delayed in delivery. All teams are actively engaged.
Posted Dec 07, 2021 - 10:18 EST
This incident affected: Portals (Bandwidth App).