Welcome to Bandwidth's home for network updates. Here, you will find information pertinent to outages, scheduled maintenance, and general notices with real-time updates.

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Canada Calling

Incident Report for Bandwidth

Resolved

We consider this incident resolved.

Posted Mar 17, 2020 - 14:25 EDT

Monitoring

We have seen calls to Canada restore. We are continuing to monitor for further stabilization.

Posted Mar 17, 2020 - 11:58 EDT

Identified

We’ve identified the cause of call failures and are working alongside our Canadian vendor to fully restore traffic.

Posted Mar 17, 2020 - 09:53 EDT

Update

We are continuing to investigate alongside our vendor.

Posted Mar 17, 2020 - 08:36 EDT

Update

We are continuing to investigate. The next update will be provided tomorrow at 8 am EST.

Posted Mar 16, 2020 - 20:03 EDT

Update

We are continuing to investigate intermittent call failures to Canada alongside our vendor.

Posted Mar 16, 2020 - 19:49 EDT

Investigating

Bandwidth is currently investigating interment call failures to Canada. We are working with our vendor to resolve.

Posted Mar 16, 2020 - 17:21 EDT

This incident affected: Canada Calling Services (Inbound Calling - Canada (SIP)).